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Responsible Gaming at fi77

We believe gaming should be fun, safe, and within your control. fi77 is committed to protecting every player in Bangladesh with practical tools and honest guidance.

Our Commitment to fi77

At fi77, we understand that gambling is a popular form of entertainment enjoyed by millions across Bangladesh — from Dhaka and Chittagong to Sylhet and Cox's Bazar. Whether you are playing live casino games, cricket betting, or slots, we want every session to be an enjoyable and controlled experience.

Responsible gaming means staying in control of how much time and money you spend. It means understanding that outcomes are determined by certified RNG systems, not patterns or skill. And it means knowing when to stop — and having the tools to do so easily, without judgment.

This page outlines fi77's responsible gaming policy, the self-regulation tools available to all registered players, the warning signs of problem gambling, and how to reach our support team if you or someone you know needs help. All services are available 24/7 and completely confidential.

21+ Only — For Adults Aged 21 and Above

fi77 strictly prohibits access by persons under 21 years of age. If you are under 21, please close this page.

Player Protection Features

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Deposit Limits

Set a daily, weekly, or monthly deposit limit on your fi77 account to ensure you never spend more than you have budgeted. Limits take effect immediately when lowered, and any increase requires a 24-hour cooling-off period to protect against impulsive decisions.

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Session Time Limits

Use our session timer to cap the total time you spend playing in a single sitting. When your limit is reached, fi77 will notify you and optionally log you out automatically. Healthy gaming means balancing your entertainment with daily responsibilities.

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Self-Exclusion

If you feel gambling is no longer just entertainment, you can request a self-exclusion period of 30 days, 90 days, 6 months, or permanently. During exclusion your account is suspended, all marketing communications stop, and no new accounts can be opened from the same identity.

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Reality Checks

Enable periodic reality check notifications that appear on-screen to remind you how long you have been playing and how much you have wagered in the current session. These gentle prompts encourage mindful play and prevent sessions from running longer than intended.

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Account Security

fi77 uses SSL encryption and two-step account verification to keep your profile and payment details protected at all times. Never share your login credentials with anyone. If you suspect unauthorized access, contact our support team immediately.

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Support Access

Our dedicated support team is available around the clock, 24/7, to assist with any responsible gaming concern. Whether you need to activate a limit, request a cooling-off period, or simply talk to someone, reach us anytime via email at [email protected].

Gambling should always be treated as entertainment, not as a way to earn money or solve financial problems. Never gamble with money you cannot afford to lose. Set a budget before you play and stick to it — fi77's tools make this easy. Remember: the house always has a mathematical edge, and chasing losses is one of the most common pathways to problem gambling.

Warning Signs of Problem Gambling

If you recognise any of the following behaviours in yourself or someone close to you, it may be time to seek support. Acknowledging these signs early is the most powerful step you can take.

  • Spending more money or time gambling than originally planned
  • Borrowing money, selling possessions, or using bill money to fund gambling
  • Feeling anxious, restless, or irritable when not gambling
  • Lying to family or friends about how much time or money you spend
  • Chasing losses — gambling more to try to recover money already lost
  • Neglecting work, family, or personal health due to gambling

Player Self-Regulation Tools

fi77 provides the following tools directly inside your account settings. You do not need to call or email to activate them — simply log in and navigate to the responsible gaming section of your profile.

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Deposit Limit Control

Define daily, weekly, or monthly maximum deposit amounts in Bangladeshi Taka. Once set, limits can be lowered instantly. Increasing a limit requires a mandatory 24-hour waiting period. This cooling-off window is designed to protect you from emotional decisions made during a losing streak.

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Session Time-Out

Schedule an automatic log-out after a chosen session duration — for example, 1 hour, 2 hours, or 4 hours. This feature is especially useful during late-night sessions when fatigue may affect judgment. It works independently from your device's own screen timeout.

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Self-Exclusion Request

Players who feel they need a complete break can request self-exclusion for 30 days, 90 days, 6 months, or indefinitely. Exclusions are applied within one business hour. During this period your account balance is frozen, all promotional emails are cancelled, and fi77's system flags your identity to prevent re-registration.

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Activity History & Statement

View a complete record of your deposits, withdrawals, bet history, and session durations at any time. Reviewing your statement regularly is a healthy habit that helps you stay aware of your actual spending — not just your perception of it. Statements can be downloaded in PDF format.

Get Help & Support

If gambling is affecting your life, your relationships, or your finances, please do not wait. fi77's support team is here to listen without judgment and to help you access the tools that give you back control. You are not alone — many players in Bangladesh and around the world have faced similar challenges and found their way to healthier habits with the right support.

To request a deposit limit, self-exclusion, time-out, or simply to talk to someone about your gambling habits, email our responsible gaming team. All correspondence is strictly confidential and handled with care.

[email protected]

Frequently Asked Questions

Log in to your fi77 account and go to Account Settings, then select the Responsible Gaming section. From there you can set a daily, weekly, or monthly deposit limit in BDT. Limits are applied immediately when reduced. Increasing a limit has a mandatory 24-hour waiting period.

Yes. fi77 offers a time-out feature that lets you pause your account for a short period — typically 24 hours, 7 days, or 30 days — without permanently closing it. During a time-out, you cannot log in or make deposits. Contact [email protected] to activate this option if it is not visible in your account settings.

No. fi77 is strictly for adults aged 21 and above. Gambling is not suitable for people with a history of addiction, those experiencing financial difficulty, or individuals under emotional distress. If any of these apply to you, we strongly encourage you to use our self-exclusion tools or contact our support team.

Your account balance is preserved during self-exclusion and will remain accessible once the exclusion period ends (for temporary exclusions). For permanent self-exclusion, please contact [email protected] to discuss your remaining balance and withdrawal options. We will process any verified withdrawal before the account is permanently closed.

Common warning signs include spending more than you planned, chasing losses, borrowing money to gamble, hiding your gambling from family, and feeling anxious or restless when not playing. If you identify with any of these signs, reach out to our support team at [email protected] or consider activating self-exclusion from your account settings.

Continue Playing Responsibly at fi77

You now know the tools available to you. Explore fi77's games at your own pace, with full confidence that your limits are in your hands.