Terms & Conditions

Welcome to fi77

These Terms & Conditions govern your use of the fi77 platform, including all casino games, sports betting services, promotional offers, and account management features available at fi77.ws. fi77 is an online entertainment and gaming platform serving adult players in Bangladesh. By registering an account or continuing to use our services, you confirm that you have read, understood, and agreed to these terms in their entirety.

fi77 reserves the right to update, modify, or replace any section of these Terms & Conditions at any time. Players are encouraged to review this page periodically. Continued use of the platform after any changes constitutes acceptance of the revised terms. If you do not agree to any part of these terms, please discontinue use of the platform immediately.

Eligibility Requirements

To create and use a fi77 account, all of the following conditions must be met at the time of registration and throughout your use of the platform:

• You must be at least 21 years of age. fi77 strictly enforces the 21+ policy and reserves the right to request proof of age at any time.
• You must register with accurate, complete, and up-to-date personal information. Providing false details is grounds for immediate account suspension.
• Each player may hold only one (1) active account. Multiple accounts created by the same individual are strictly prohibited and will result in permanent suspension.
• You must not be registered on any self-exclusion list or have been previously banned from fi77 or affiliated platforms.
• You must be accessing the platform from a jurisdiction where online gaming is permitted. It is your responsibility to verify that using fi77 complies with any local laws applicable to you.

fi77 may conduct enhanced due diligence checks at any stage of your membership. If you do not meet the eligibility requirements or fail to provide requested documentation, fi77 reserves the right to suspend or close your account and withhold any pending funds until the matter is resolved.

Account Registration & Management

Creating an account on fi77 is straightforward and free of charge. You are required to provide a valid email address, a secure password, and other personal details requested during the registration process. fi77 may require identity verification (KYC) before processing any withdrawal or activating certain account features.

Password & Access Security

You are solely responsible for maintaining the confidentiality of your login credentials. fi77 will never ask for your password via email, live chat, or telephone. If you suspect unauthorized access to your account, you must notify our support team immediately by emailing [email protected]. fi77 is not liable for any losses arising from your failure to keep your credentials secure.

Account Verification (KYC)

As part of our commitment to responsible gaming and anti-money laundering (AML) practices, fi77 requires players to verify their identity. Verification documents typically include:

• A government-issued photo ID (National ID card, Passport, or Driving License)
• A recent utility bill or bank statement as proof of address (dated within the last 3 months)
• A selfie holding your ID document for facial verification purposes

Deposits & Withdrawals

fi77 supports a range of payment methods widely used in Bangladesh, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT) and are subject to the applicable minimum and maximum limits displayed at the time of the transaction.

Deposit Policy

Deposits made to your fi77 account are reflected immediately upon confirmation from the payment provider. Minimum deposit amounts vary by payment method and will be clearly shown on the deposit screen. fi77 does not charge processing fees on standard deposits, though your payment provider may apply their own charges. Players are responsible for ensuring they use a payment account registered in their own name.

Withdrawal Policy

Withdrawal requests are processed within 1–3 business days, subject to successful KYC verification. To submit a withdrawal, the following conditions must be satisfied:

• Your KYC verification must be fully approved prior to any withdrawal request.
• Any active bonus wagering requirements (rollover) must be completed before withdrawing bonus-derived funds.
• Withdrawals must be made to the same payment method used for the original deposit (same-source rule) to comply with AML regulations.

Bonuses & Promotional Offers

fi77 offers a range of bonuses and promotions to both new and existing players, including welcome bonuses, free spins, reload bonuses, and seasonal promotions tied to events such as the BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the specific terms applicable to each promotion, which are published at the time of the offer.

General Bonus Terms

Unless otherwise stated in a specific promotion's terms, the following general conditions apply to all bonuses offered by fi77. Bonuses credited to your account must meet the applicable wagering requirement before any withdrawal can be made. Wagering requirements specify how many times the bonus amount (or bonus plus deposit amount, as stated) must be staked across eligible games before the funds become withdrawable.

Bonus Restrictions

The following restrictions apply to all bonus funds unless a promotion explicitly states otherwise:

• Bonuses may not be transferred, exchanged for cash, or combined with other promotional offers unless specifically permitted.
• Bonus funds and free spins winnings are subject to a maximum withdrawal cap as specified in individual promotion terms. Amounts exceeding the cap will be forfeited upon withdrawal.
• fi77 reserves the right to void bonuses and related winnings if abuse, manipulation, or fraudulent activity is detected in connection with a bonus claim.

Fair Play & Game Rules

fi77 is committed to providing a fair, transparent, and enjoyable gaming environment for all players. All casino games available on the platform are powered by certified third-party providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. Each game operates using independently audited RNG (Random Number Generator) technology, ensuring that outcomes are genuinely random and cannot be predicted or manipulated.

Individual Game Rules

Each game hosted on fi77 comes with its own set of rules, paytables, and RTP (Return to Player) percentages. Players are advised to review the specific rules of any game before placing real-money bets. In the event of a discrepancy between a game's on-screen display and its underlying software logic, the software result shall govern. fi77 is not liable for connectivity interruptions on the player's side during live game sessions; unsettled bets may be void or resolved at fi77's discretion in line with provider rules.

Sports Betting Rules

fi77's cricket betting and other sports wagering services operate under a separate set of game-specific rules, including rules on bet settlement, event cancellations, and suspended markets. Cricket BPL, IPL, T20 World Cup, and international fixtures are among the events available. In cases where an event is abandoned, postponed, or cancelled, bets will be settled in accordance with the applicable sportsbook rules communicated at the time of placing the bet. fi77 reserves the right to suspend, void, or amend any bet that is affected by a technical error, incorrect odds publication, or market manipulation.

Prohibited Activities

The following activities are strictly prohibited on fi77 and will result in immediate account suspension, permanent ban, and potential legal action where warranted:

• Collusion with other players or coordinating bets to gain an unfair advantage over other participants or against fi77.
• Attempting to exploit software bugs, glitches, or technical vulnerabilities to gain winnings or credits not legitimately earned.
• Using automated scripts, bots, or artificial intelligence tools to play games, place bets, or manipulate platform features.
• Engaging in money laundering, fraudulent chargebacks, use of stolen payment credentials, or any other financial crime through the platform.
• Harassing, threatening, or engaging in abusive conduct toward other players or members of the fi77 support team via any communication channel.

fi77 actively monitors accounts for suspicious behaviour patterns. Where prohibited activity is confirmed, fi77 reserves the right to freeze account balances, reverse transactions, and report the matter to the relevant authorities. Any funds obtained through prohibited activities will be forfeited in their entirety.

Privacy & Data Protection

fi77 takes the protection of your personal data seriously. All personal information collected during registration, KYC verification, and account usage is handled in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. By accepting these terms, you also consent to the collection and processing of your personal data as described in the Privacy Policy.

fi77 uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. We do not sell, rent, or share your personal information with unaffiliated third parties for marketing purposes without your explicit consent. Data is retained only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

Limitation of Liability

To the fullest extent permitted by applicable law, fi77 and its officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to loss of winnings, loss of data, service interruptions, or reliance on information provided on the platform.

fi77 makes no warranties, express or implied, regarding the uninterrupted availability of the platform, the accuracy of game results displayed in real time, or the suitability of any game or service for a particular purpose. The platform is provided on an 'as is' and 'as available' basis. Players engage in real-money gaming voluntarily and accept all associated financial risk.

Changes to These Terms

fi77 reserves the right to revise these Terms & Conditions at any time without prior notice. Updated terms will be published on this page with a revised 'Last Updated' date. Material changes that significantly affect player rights or obligations will be communicated via email to registered account holders where reasonably practicable.

Your continued use of fi77 after any changes to these Terms & Conditions are posted constitutes your binding acceptance of the revised terms. If you disagree with any updated provision, your sole remedy is to discontinue use of the platform and close your account by contacting our support team.

Governing Law & Dispute Resolution

These Terms & Conditions and any disputes arising in connection with your use of fi77 shall be governed by and construed in accordance with applicable laws. fi77 encourages players to raise any concerns or complaints directly with our support team at [email protected] in the first instance. We are committed to resolving disputes fairly and promptly. If a dispute cannot be resolved through direct communication, both parties agree to pursue resolution through good-faith negotiation before considering any other formal remedy. Nothing in these terms limits your statutory rights as a consumer.